Good question. First, we recommend verifying that you have created an Acceptd account. An Acceptd account is separate from an Office of Admissions or another registration account. If you have not yet signed up for an Acceptd account you can do so here: Sign Up
Additionally, we recommend verifying you are using the correct email that is correlated with your Acceptd account. If you are unsure what email address is associated with your account please shoot us an email at support@getacceptd.com
**Please check your Junk and Spam folders in your email**
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