Uploading media tips

Here are a few helpful troubleshooting tips when uploading media!

  1. If using Wifi, try switching to a wired Internet connection by plugging into a router. Sometimes Wifi in general can be an unstable connectivity
  2. We suggest using Google Chrome as your browser as it works well with our site: https://www.google.com/intl/en/chrome/browser/
  3. Be sure when you are uploading to not navigate away from the page as this could cause a file to not fully upload
Have more questions? Submit a request

Comments

Powered by Zendesk