Welcome to Acceptd Applicant Support!
Frequently Asked Questions
AuditionRoom
Getting started
- I clicked on forgot password but I am not getting an email, what do I do?
- Verify Account / Verification Email
- I'm having trouble logging in, what should I do?
- Where can I check the deadline for the program I am applying to?
- What is a Discover Me profile?
- How do I change my password?
Media and Submitting
- How can I import media from my iPhone to computer?
- My files are on Google Drive, how can I upload the files to my application?
- My media looks cut-off/cropped
- Who will see my media?
- How do I see the date and time I submitted my application?
- Does Acceptd have any examples of recording a pre-screen video?
Everything Else
- Application Critiques
- Where do I find my University ID to add to my Acceptd application?
- I received an email to upload a recommendation on behalf of a student, can the student see this?
- What information is the school/program needing for my Letter of Recommendation?
- How do I print my submitted application?
- I'm writing a recommendation for my student, do I need to make an account?