For the best audio quality during a zoom call/audition, we recommend changing your audio settings to match one of the settings below:
IMPORTANT: It is strongly recommended that your Zoom software is fully up to date!
Select the "^" symbol next to the mute button in the bottom left-hand corner of your zoom call. (You can also select your zoom "icon" on either mac or windows and then select "settings" to access the same window.)
Then you will need to select the "Audio Settings" tab highlighted above and you will see this screen appear:
Live Performance Audio option:
Zoom has a new setting under Audio Profile called "Live performance audio". Either this or "Original sound for musicians" may perform better depending on where the musician/track are coming from. Choose whichever suits your environment best between these two options.
Please note, clicking “Live performance audio” or “Original sound for musicians” from Audio Settings doesn't automatically make them turn on. Once you exit Audio Settings, they will appear at the top left of the screen as an option, and you will need to enable it by clicking on it.
You’ll know it’s on when you see this:
When you are back to having a conversation, those audio settings should be turned off or else the speaker will likely get audio loop feedback.
Original Sound for Musicians option:
If you are using the "Original sound for musicians" audio setting, be sure that "Automatically adjust microphone volume" is NOT checked. Also, we recommend that you enable the "High-fidelity music mode" and "Echo cancellation" options. Selecting these options should assist with possible echoing issues that may arise.
Please Note: High-fidelity music mode requires increased bandwidth & can affect internet connectivity. If you experience interruptions in your connection, we recommend turning off this setting and/or utilizing a direct ethernet connection.
We also recommend enabling the "Echo cancellation" option for users who are not auditioning, but are in the meeting as well. However, in this case you will likely not need to have "High-fidelity music mode" checked. Unless you're using headphones or playing a musical instrument, Zoom recommends that you enable this option to avoid hearing yourself echo. For optimized experience, please keep all other attendees muted during live audition.
Make sure you:
1. Check "Live performance audio" or “Original sound for musicians” in Audio Settings
1a. If you're using "Original sound for musicians":
- Uncheck "Automatically adjust microphone volume"
- Check "High-fidelity music mode" and "Echo cancellation"
2. Click on the option you chose in the top left corner to toggle on/off