Frequently Asked Questions
- Complete Applicant Sign-up and Verification Process
- Non-Refundable Application Fee Policy
- Can I edit an application/entry after submitting it?
- How do I separate my video into individual clips?
- Steps to scheduling audition
- My application is "pending," what does that mean?
AuditionRoom
- How do I install/update Zoom?
- Turn on Browser Notifications
- Best Audio Quality
- AuditionRoom Overview
- Hide Self-View
- Go to Virtual Lobby is not showing up
Getting started
- Which account type should I choose?
- Application Tracker
- Acceptd Overview for Applicants
- I clicked on forgot password but I am not getting an email, what do I do?
- Verify Account / Verification Email
- I'm having trouble logging in, what should I do?
Media and Submitting
- I have already submitted my application but the organization is asking me to submit additional materials/questions.
- Video Processing
- Converting audio files
- If I am applying to more than one program, do I need to submit a separate application for each one?
- Will I receive an e-mail confirmation that my application has been submitted?
- What forms of payment do you accept?
Everything Else
- How do I Archive Applications?
- Media Processing Delays
- How do I delete an unsubmitted application?
- If I applied to a program last year, can I use the same account?
- Can I edit an application/entry after submitting it?
- I missed my deadline, what can I do?
Reviewers
- Switching Between Accounts
- How do I log into my account?
- What if I lose or forget my password?
- Video Tutorial: Reviewer Basics
- How can reviewers access their schedules?
- Why can’t I see all of the information in the application?